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How g55com Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform.

Account data collected at registrationPayment data: JazzCash, Easypaisa, RaastDevice and session activityYour right to access or delete dataContact us to raise a data request
g55com How g55com Handles Your Personal Information
DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct or remove your personal data, the fastest path is through our live chat — agents can raise a data request on your behalf while you wait. For formal written requests, email is the right channel. All data enquiries are handled separately from general account support so your request gets to the right team without delay.

Live Chat Open chat from any page on the site. Give your registered mobile number and state your data request — the agent will log it and confirm the timeline.
Email Support Send your written data request to our support address. Include the account email or JazzCash number linked to your profile so we can locate your records quickly.
Account Settings Some data corrections — like updating your contact number or linked Easypaisa wallet — can be done directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption to all data in transit between your device and our servers — this covers login, payment submissions and session activity. Account access uses a one-time PIN sent to your registered mobile number, which means even if someone has your password, they cannot log in without your phone. We review data retention records periodically and remove data that no longer needs to be held. Availability of our platform and its data handling practices depends on local law and eligible regions.

Encryption in Transit

SSL encryption is applied to every data exchange — including JazzCash deposit requests, Easypaisa confirmations and Raast withdrawal submissions — from your device to our servers.

OTP Account Access

Every login triggers a one-time PIN to your registered number. This stops unauthorised access even if your password is compromised — your mobile is the second key.

Data Retention Limits

We keep transaction and account records only as long as required by applicable financial regulations. When the retention period ends and no legal obligation remains, the data is removed.

No Third-Party Data Sales

Your data is never sold to advertisers or data brokers. Payment processor sharing is limited strictly to what JazzCash, Easypaisa or Raast need to complete your transaction.

Your Privacy Policy Questions

These are the questions we get most often about how your data is handled on g55com. If your question is not here, reach out via live chat or email and we will respond directly.

We collect your name, mobile number, email address and the payment method details you provide — such as your JazzCash or Easypaisa number — to create and verify your account.

Only with the payment processor needed to complete your transaction — for example, the JazzCash or Raast network. We do not share your data with advertisers or unrelated third parties.

Transaction records are kept for the period required under applicable financial regulations in regions where the platform is available under local law. After that, data is deleted or anonymised.

Yes. Contact us via live chat or email with your registered mobile number or account email. We will locate your records and provide a copy within a reasonable timeframe.

Send a deletion request through live chat or email. Where no legal retention obligation applies — such as for inactive account data — we will remove it and confirm when it is done.

The old wallet reference is removed from active use once you confirm the new one in your account settings. Historical transaction logs referencing it are retained only as required by regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.